PRIVACY STATEMENT & COOKIE POLICY

We respect the privacy of visitors to our website as well as our guests and strive to ensure that any personal information you provide is treated confidentially. The processing of all personal data is done in accordance with the requirements established by the European Union’s General Data Protection Regulation (GDPR).

In this privacy statement, we identify which data we collect, for what purposes and your data protection rights. If you still have questions after reading this privacy statement and cookie policy, please contact us.

Who collects the data (Contact Information)

Hamlet Oasis Resort
Kaya Gob. N Debrot 123
Bonaire, Dutch Caribbean
Postal address: P.O.Box 219 Kralendijk, Bonaire, C.N.

Tel (+599)-717-3988
This email address is being protected from spambots. You need JavaScript enabled to view it.

What data is saved?

Our aim is to provide a satisfactory stay and to inform you accurately about our offer. In order to do this and serve you best, we need certain information from you.

Reservation

When you reserve accommodations with us, we process data including, among other things, your name and address details, as well as arrival and departure dates, travel companions and preferences. This data is collected and stored in the reservation software used by us.

Form on the website

When you fill out a form on our website, the data you entered will be sent to us by e-mail. A copy of the form you send is always sent to the e-mail address you entered for your own records.

Why is the data stored?

When processing your data, we adhere to requirements established by the European Union’s General Data Protection Regulation (GDPR). There is always a legal basis for processing of your personal data.

Agreement

When you book accommodations, we need your personal data to establish an agreement between us. If you do not provide the required personal data, you cannot use our services.

Legal obligation

Processing your data is also necessary to comply with our legal obligations. For example, we are required by law to register your details in the night register.

Legitimate interest

We are always working on optimizing and updating our services. We therefore also use the personal data we obtain for analysis purposes and to adjust and improve our services.

Your personal data can also be used for our marketing communications, such as sending a newsletter. If you do not want this, you can choose to opt out.

How long will the data be stored?

Your personal data will be kept for as long as is necessary for the purposes described in this privacy statement, or to the extent that this is necessary to comply with legal obligations and to settle commercial disputes.

Security of your data

We will take all appropriate technical and organizational measures to protect your personal data against loss or unauthorized use.

Your rights

Access

Upon written request, you have the right to view your personal data. We are happy to answer any questions you may have.

Modification

Upon written request, you may rectify or supplement your personal data if the information that we processed is incorrect or incomplete.

Removal

Upon written request, we will delete your personal data unless we are legally obliged to keep it (eg. for tax reasons).

Cookie policy

Our website uses cookies and other technologies such as JavaScripts. These are small, simple text files that your computer stores when you visit our website. When you visit our website, you automatically agree to placement of cookies. You can also disable or block cookies, which is discussed below in our explanation.

We wish to guarantee your privacy and improve our website’s user-friendliness, which is why we think it is important that you know how and why we use cookies.

Which cookies are used?

Google Analytics

This website uses Google Analytics cookies. These cookies are used to map and analyze use of our website so that we can improve its quality and/or effectiveness.

Our website uses Google Analytics cookies in accordance with regulations established by the Dutch Data Protection Authority. We have a processing agreement between us (as responsible for personal data) and Google (as processor of personal data).

The information that Google collects is kept anonymous to the extent possible, so your IP address is not explicitly shared.

The information is stored by Google on servers in the United States of America. Google may provide this information to third parties if legally required to do so, or insofar as third parties process the information on Google's behalf. We have no influence on this.

Social media

On our website, we offer links to various social platforms so that you can connect to your own social media account(s). These links are marked with an appropriate logo and/or text. When using the link, your internet browser makes a direct connection with servers of the relevant social media platform.

If during your visit to our website you are registered with one of these social media platforms with your account and want to share our web content, this information will be linked to your social media account.

For more information about what these social media platforms do with the (personal) data that they process via any cookies, please refer to their own privacy statements. We have no influence on this.

Functional cookies

Functional cookies are indispensable for the proper functioning of our website or the optimization of ease of use, such as automatically entering your data in a form. Functional cookies do not collect any personal data.

Embedded content

We use third-party content on our website. This content comes from other sources and is based on codes. Examples include: reservation software, Zoover, YouTube videos and Google Maps. These codes use cookies to allow content to be presented correctly.

For more information about how third parties handle their data, please refer to their own privacy statements.

How to disable or block cookies

To disable or block cookies, you can adjust your browser settings. Depending on the browser you use, there will be different ways of doing this. If you visit our website through different browser, you must disable or manage the cookies separately for each browser. Visit each browser pages to learn how to do this for Google Chrome, Internet Explorer, Firefox, Safari and Opera.

Finally...

This website has been compiled with the greatest possible care. However, we are not liable for any direct or indirect damage that might arise from the use of published information. No rights or claims can be derived from the content of this website.

This privacy statement and cookie policy is subject to change. We will indicate any changes on this page. We recommend that you consult this page regularly so that you are always aware of the content of our privacy statement and cookie policy.

 

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